Documents
Classifies attachments in the right place
POD, CMR, HBL, HAWB, invoices, packing lists: Zach reads attachments and attaches them to the right shipment file.
Zach, the AI agent turning forwarder emails into OneChain data
A shared email address receives your forwarders’ messages. Zach reads attachments, identifies the right shipment, classifies documents, captures useful dates and alerts your teams only when an exception requires action.
Zach connects where information already arrives: your operational inbox. It reads, matches, classifies and enriches OneChain without forcing partners into a new portal.
A shared address receives emails and attachments from your freight forwarders Zach identifies the right shipment from file reference, HBL, HAWB, booking or email context Documents are automatically classified in OneChain Useful dates, plates, references, amounts and statuses are extracted with no re-entry Result: less copy-paste, fewer emails to triage, and transport data usable inside OneChain.
An AI agent connected to freight operations.
Zach does not replace your teams. It absorbs incoming flows and leaves them the decisions that matter.
Documents
POD, CMR, HBL, HAWB, invoices, packing lists: Zach reads attachments and attaches them to the right shipment file.
Transport tracking
Delivery date, ETA, truck plate, booking confirmation, departure proof: key information is captured in OneChain.
See transport managementInvoice control
Zach detects amount, surcharge or quantity discrepancies, then prepares actionable alerts for your teams.
See invoice controlFreight procurement
PDF, spreadsheet or email offers are turned into comparable lines for RFQs, spot and negotiated rates.
See rate managementExceptions
Missing document, unidentified shipment, discrepancy above threshold or missing data: Zach surfaces the exception.
Reporting
Every processed email enriches transport, invoice and service-quality data used later in reporting.
See reportingThe Christofle case illustrates Zach’s operational promise: reduce email loops, make transport documents reliable and let teams focus on exceptions.
See customer casesEvery email read becomes usable data. Your teams can ask what was classified, what remains in exception and what requires a decision.
Alert when an email cannot be matched to a shipment Notification when an expected document is received or remains missing Escalation for invoice discrepancies, inconsistent dates and critical delays Which forwarder emails are still not matched to a OneChain shipment?
3 emails need review: 2 missing booking references, 1 unrecognized HAWB. All other attachments were classified.
Which PODs updated a delivery date this week?
18 PODs were read. 15 dates match the ETA, 3 deliveries were flagged as late.
Zach surfaces exceptions with useful context: source email, document, transport reference, extracted field and expected action.
The POD received by email was classified on file BB-HYHN-3 and the delivery date was updated.
Fuel surcharge billed above the rate sheet. The credit note request is ready with justification.
The email mentions an unrecognized booking. Zach keeps the message as an exception with extracted context.
An agent connected to your emails, without forcing partners into a portal
Documents classified and useful fields captured automatically
Exception alerts to keep teams focused
See in 30 minutes how OneChain adapts to your flows, providers and quality standards.