OneChain × Microsoft 365 Copilot

Your OneChain operations.
In Microsoft 365 Copilot.

Access your freight data and prepare OneChain actions directly in Copilot: request a quote, follow a delivery or review an invoice.

See the integration in action Talk to our team
Copilot × OneChain
Demonstration

Prepare a freight request

A supplier email becomes a structured request that is ready to review.

  1. Copilot

    I found a new freight need linked to a purchase order. Would you like to prepare a request for quote in OneChain for your three selected forwarders?

    Prepare the request Not now
  2. You

    Yes. Prepare it with the purchase order data.

  3. OneChain RFQ draft

    The Ho Chi Minh City to Le Havre route, ocean FCL mode and 40-foot high-cube equipment are included. The request is ready to review before sending.

    The request remains a draft until it is approved.

Organize my task list

Today’s priorities are grouped by urgency and the decision they require.

  1. You

    What do I need to do today?

  2. Copilot

    Three topics stand out in OneChain:

    • Review offers for Vietnam to France ocean FCL Decision
    • Handle an air-freight ETA from Ho Chi Minh City to Paris Risk
    • Review a road-freight invoice from Lyon to Hamburg Finance
    Compare offers See all priorities
  3. OneChain

    The Ho Chi Minh City to Le Havre ocean FCL comparison is open. The replies received have been normalized into the same format.

Compare the offers received

Price, lead time and conditions appear in one comparison.

  1. You

    Compare the offers for the Ho Chi Minh City to Le Havre ocean FCL shipment.

  2. Copilot

    OneChain has aligned the three replies around the same comparison criteria:

    • Forwarder A Quote received
    • Forwarder B Quote received
    • Forwarder C Quote received
    Review schedule Review transit Prepare comparison
  3. You

    Prepare the comparison for approval.

  4. OneChain

    The comparison covers the departure schedule, estimated transit time, included services and commercial conditions. Source documents remain attached.

    The final selection remains subject to human approval.

Find the delays that need action

Shipments whose ETA is later than the requested date are shown first.

  1. You

    Which shipments could arrive late this week?

  2. Copilot

    Three shipments have an ETA later than the requested date:

    • Shanghai to Le Havre ocean FCL 2 days late
    • Ho Chi Minh City to Paris air freight 24 hours late
    • Lyon to Hamburg road freight Delivery at risk
    View shipment Prepare follow-up
  3. You

    Prepare a follow-up for the Shanghai–Le Havre FCL without sending it.

  4. OneChain

    The draft includes the updated ETA, requested date and latest tracking status. It is ready to review.

    Automatic tracking depends on data available from providers and data partners.

Manage the warehouse delivery

After an ETA change, the assistant suggests the slots that are still available.

  1. Copilot Change detected

    The Ho Chi Minh City to Le Havre container will arrive one day later. Two dock slots at the Orléans site remain compatible on Thursday.

    • Morning slot Available
    • Afternoon slot Available
    Prepare morning See schedule
  2. You

    Prepare the morning slot.

  3. OneChain

    The slot is selected in the draft and remains pending confirmation by the relevant parties.

Understand an invoice discrepancy

OneChain matches the invoice and offer. The assistant explains the discrepancy and prepares the dispute.

  1. OneChain Invoice control

    Matching the invoice for the Vietnam to France ocean FCL shipment against the approved offer surfaced two discrepancies.

    • Fuel surcharge outside the rate Explain
    • Unplanned additional fee Dispute
  2. Copilot

    I can open the affected lines or prepare a credit note request with the supporting documents.

    See discrepancies Prepare request
  3. You

    Prepare the credit note request.

  4. OneChain

    The draft links the invoice, offer and disputed lines. It is ready for approval before sending.

Prepare freight reporting

The assistant turns OneChain reporting into a decision-ready brief while keeping route, mode and data completeness visible.

  1. You

    Prepare a freight performance update for China to France ocean FCL, Vietnam to France air freight and France to Germany road freight. Include costs, lead times, service and CO₂.

  2. Copilot Scope check

    I will keep each route and mode separate, use the OneChain indicators available for that scope and flag incomplete records. Would you like exclusions to remain visible?

    Review the scope Change scope
  3. You

    Yes. Keep routes and modes separate, and make every exclusion visible.

  4. OneChain Reporting

    Here is the consolidated reporting view for the selected routes and modes.

    Three routes and modes Freight performance
    OneChain reporting
    China to France
    Ocean FCL
    Spend and lead-time view
    Vietnam to France
    Air freight
    Service and emissions view
    France to Germany
    Road freight
    Cost and delivery view
    Data completeness
    Checked by scope
    Exclusions stay visible
    Routes and modes in scope
    • China to France Ocean FCL
    • Vietnam to France Air freight
    • France to Germany Road freight
    Indicators depend on source-data quality and completeness. Estimated emissions use the EcoTransIT methodology.
  5. Copilot Brief structure

    The leadership brief is organized around three points:

    • Spend by route and transport mode Cost
    • Lead time and delivery service by scope Service
    • Emissions estimates, methodology and exclusions Data quality
    Prepare leadership brief Open reporting
  6. You

    Prepare the leadership brief and include the methodology and exclusions.

  7. Copilot

    The draft includes the key messages, KPI definitions and links to the source shipments. It remains subject to review before sharing.

    Source-data completeness and exclusions remain visible in the brief.
Source: OneChain · Fictional data
From a request to a decision

Each conversation shows the request, the information used and the prepared result. Approvals and operations are defined according to your Microsoft 365 project scope.

Guides to explore this topic with your team.

Microsoft 365 Copilot

Which use case fits your team?

Let’s start with a freight question your team handles every day.

Discuss my needs