OneChain Privacy Policy
This privacy policy (the”Confidentiality Policy”) came into force as of its publication date, i.e. April 4, 2024.
At OneChain, the protection of your personal data is a priority.
During your use of the site https://www.onechain-tms.com/ (the” Site ”) and/or the platform https://app.onechain-tms.com/ (the” Platform ”) and as part of the management of our contractual relationships with our Customers, we are required to collect personal data about you.
The purpose of the Privacy Policy is to inform you about the methods by which we process this data in compliance with European regulations on the protection of personal data (”RGPD”).
All capitalized terms that are not defined in this Privacy Policy will have the meaning given to them in the General Terms and Conditions of Sale.
It is specified that, herein, the terms “we” or “OneChain” refer to the company FORESEA TECHNOLOGIES, SAS registered with the Paris Trade and Companies Register under number 832 541 189 and whose head office is located at 23 rue Nollet 75017 Paris, and responsible for all uses detailed in the Privacy Policy.
1. Who is the data controller?
The company FORESEA TECHNOLOGIES.
2. What data do we collect?
Personal data is data that makes it possible to identify an individual directly or by cross-checking with other data.
We collect personal data that falls under the following categories:
- Identification data (name, first name, professional email address, telephone number, technical identifiers assigned to you, your voice when a telephone recording is made);
- Data relating to your professional activity (company name, sector of activity, job title, your use of our Services);
- Login and usage data (login logs, encrypted passwords; IP address, pages viewed, date and time of connection, browser used, operating system)
- Any information you want to send us as part of your contact request.
3. On what legal bases, for what purposes and for how long do we keep your personal data?
We store your personal data for a limited period of time and necessary for the purpose of the processing pursued.
A summary is provided in the following table:
| Objectives | Legal bases | Retention periods |
|---|---|---|
| Creation, management and deletion of Customer Accounts | contract | Your data is kept for the duration of your Customer Account. Your connection logs are kept for 1 year. |
| Centralization of all relevant data relating to the transport of goods by our customers and their organization and monitoring of customer relationships | contract | The data is kept for the duration of the contractual relationship increased by a period of 5 years from the end of the latter. |
| Manage your opinions on our services | Our legitimate interest in collecting user feedback on the service | Personal data is kept for 2 years from the publication of said notice. |
| Staff training, improvement of our services | Development of OneChain staff through the punctual recording and relistening of telephone calls | The data is kept for 1 year from the date of registration. Telephone call content analysis documents are kept for 1 year from the date of recording. |
| Commercial prospecting and creation of a Customer file | cellOur legitimate interest in developing and promoting our business | For Customers: the data is kept for the duration of your Customer Account. For prospects: the data is kept for a period of 5 years from your last contact. |
| Responding to requests for information | Our legitimate interest in responding to your requests | The data is kept for the time necessary to process your request for information and deleted once the request for information has been processed. |
| Accountancy | Comply with our legal and regulatory obligations | Invoices are archived for a period of 10 years. Data relating to your transactions are kept for 5 years. |
| Develop statistics (navigation, Site audience, etc.) and improve the functionalities of the Site through the deposit of audience measurement cookies | Your consent | The data is kept for 25 months. |
| Manage requests to exercise rights | Legal Obligations | The data is kept for the time necessary to process the request. |
4. Who are the recipients of your data?
Your personal data is strictly confidential. Will have access to this data only to:
- Foresea Technologies employees subject to a confidentiality agreement;
- Our subcontractors: providers of hosting, sending newsletters, audience measurement and analysis, electronic messaging and billing tools;
- Where applicable: public and private organizations, exclusively to meet our legal obligations.
5. Is your data likely to be transferred outside the European Union?
Your data is retained and stored for the duration of processing on the servers of the company Amazon Web Services, located in the European Union.
As part of the tools we use, your data is likely to be transferred outside the European Union. The transfer of your data in this context is secured using the following tools:
- this data is transferred to a country that has been deemed to offer an adequate level of protection by the European Commission;
- or we have concluded a contract for the transfer of your data outside the European Union and put in place appropriate guarantees on the basis of standard contractual clauses approved by the European Commission.
- or the data is transferred on the basis of one of the appropriate guarantees provided for in Chapter V of the GDPR.
6. What are your rights to your data?
You have the following rights with respect to your personal data:
- Access to your personal data
- Rectification of your inaccurate, incomplete or outdated personal data at any time
- Deleting your personal data
- Restriction of our processing of your personal data
- Withdraw your consent to the processing of your personal data at any time
- Obtain a copy of your personal data (right to portability)
- Opposition to the processing of your personal data
- Definition of guidelines for the storage, deletion and communication of your personal data after your death
You can exercise these rights by writing to us using the contact details set out below. On this occasion, we may ask you for additional information or documents to justify your identity.
We remind you that you can file a complaint with a competent supervisory authority (in France, The CNIL) regarding the collection and use of your personal data.
7. Contact us
For any question or request relating to your personal data or to this Privacy Policy, you can contact us at the following email address:
8. What cookies do we use?
To find out more about the management of cookies we invite you to consult our Cookies Policy.
9. Changes to the Privacy Policy
The Privacy Policy may be modified at any time in order in particular to comply with any regulatory, jurisprudential, editorial or technical developments.
In the event of non-material changes, only the update date at the top of this document will be amended to reflect the date on which such changes were made.
However, we will keep you informed by any means and in particular by email of any significant changes to this Privacy Policy.
We invite you to consult this page regularly in order to be aware of any changes or updates to the Privacy Policy.